tag:north-cloud.instatus.com,2005:/history North Cloud Holdings Inc. Status - Incident history 2025-10-20T14:15:01.173+00:00 North Cloud Holdings Inc. tag:north-cloud.instatus.com,2005:Incident/cmgz7w5nv05d8yldjv6um2as7 2025-10-20T14:15:01.173+00:00 2025-10-20T14:15:01.173+00:00 Authorization of API calls failing because of AWS downtime. Type: Incident

Duration: 5 hours and 31 minutes

Affected Components: US East (Virginia), US East (Ohio)

Oct 20, 14:15:01 GMT+0
Investigating - We are currently working to resolve it..

Oct 20, 14:27:07 GMT+0
Identified - We are continuing to work on a fix for this incident. This is directly affected by AWS's ongoing issues. <https://health.aws.amazon.com/health/status#:~:text=RSS-,Increased%20Error%20Rates%20and%20Latencies,-Oct%2020%207>.

Oct 20, 14:37:41 GMT+0
Resolved - This incident has been resolved. Note: We are still actively monitoring any partial fails. We highly recommend to refresh the page or empty cache to make sure that you are not using older authorization credentials that might fail. Please reach out directly to your dedicated CS on your slack channel or if non is assigned please email hello@north.cloud. .

Oct 20, 14:58:27 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Not out of the woods with the fix, some services are still failing..

Oct 20, 18:30:21 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result and services seem to be back up..

Oct 20, 19:46:04 GMT+0
Resolved - This incident has been resolved..

]]> tag:north-cloud.instatus.com,2005:Incident/cm7oxd6ax00agd23nfrodsicd 2025-02-28T15:25:16.467+00:00 2025-02-28T15:25:16.467+00:00 Vercel deployment was down during a production deployment causing a missed run. Type: Incident

Affected Components: Third Party: Vercel → Build & Deploy → Builds

Feb 28, 15:25:16 GMT+0
Resolved - This incident has been resolved..

]]> tag:north-cloud.instatus.com,2005:Maintenance/clyjhbqm8222424wo79xd3xccq 2024-07-13T13:00:00.000+00:00 2024-07-13T16:00:00.000+00:00 North App Maintenance Type: Maintenance

Duration: 5 hours

Affected Components: Third Party: Vercel → Build & Deploy → Builds

Jul 13, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 13, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 13, 13:00:00 GMT+0
Identified - We are planning for a scheduled maintenance on 07/13/2024 starting 9 am US EST. If you need any support during that time, please reach out directly by emailing [support@north.inc](mailto:support@north.inc) Sorry for the inconvenience, we are working hard to provide the future of FinOps! .

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